Frequently Asked Quesions (FAQs)

Will I be able to see a sloth? What time is breakfast? Find the answers below!

At Casitas Tenorio, you’re perfectly placed to visit Rio Celeste in the Tenorio Volcano National Parks. There’s so much to see and do around the farm and village itself – hiking, bird watching and horse riding – you can have the full Costa Rican experience right here. Let the local people, geography and wildlife treat you to a truly incredible stay.
We are located on google maps and the WAZE app. You can download detailed PDF instructions on our location page. Google Map
Our exact location is: +10° 43′ 11.93″, -85° 2′ 31.92″
We are located about 10km from the entrance to the Volcano Tenorio National park where Rio Celeste is located. The travel time is about 25 minutes in car.
The driving time between San Jose and Casitas Tenorio B&B is about four hours. You can see more information about travel times and directions on our location page.
The road from Bijagua to Casitas Tenorio B&B is unpaved. At times it can be rough but a 4×4 is not needed. It is in good condition at the moment.
You can access Bijagua from direct public buses from San Jose, Upala and Liberia. You can find timetables online.
We recommend that you make a reservation for at least two nights to truly appreciate the local area and activities that are on offer at Casitas Tenorio and in the local area. We recommend three nights to get the best our of your times here. Don’t stay one night- we guarantee you will leave disappointed.
Our property is home to many species of birds and mammals. We have hummingbirds, toucans sloths, monkeys and kinkajous make regular visits to our extensive tropical gardens.
We have protected the forest habitat of many animals including sloths! It’s not uncommon to be able to spot a two-toed or three-toed sloth onsite at Casitas Tenorio! Remember they are wild animals and it’s not always possible to spot them!
You can spend days at Casitas Tenorio just bird watching, and the great thing is, you don’t need to leave your casita to do it! You can except to spot Toucans, Aracaris, Tanagers, hummingbirds and Honeycreepers. We have had many bird watching groups and photographers visit Casitas Tenorio. Please see our bird list here
Casitas Tenorio is located in a humid rainforest setting and we receive high rates of rainfall. We recommend that you pack closed shoes for hiking, long pants, insect repellent, rain jacket, travel umbrella, flashlight, hat, water bottle and a camera. You can also pack some items to donate to the community.
There are many activities available in the local area. Most people who come and stay will visit the Tenorio Volcano National park where the Rio Celeste river is located. We also highly recommend the night tour at Frog’s paradise, tubbing on Rio Celeste, the chocolate tour, the hanging bridges and the cooking class. See our activities page for more details.
A guide is not needed to visit Rio Celeste as the trails are well set out and there are so many people that it’s hard to spot wildlife. We would recommend going ona. tour at Frogs Paradise or Jungle life. These tours provide a wonderful opportunity to learn more about the flora and fauna of the area as well as meeting someone from our local community and gaining an insight into local customs and culture. You would also be engaging in responsible tourism and supporting local rural tourism.
Casitas Tenorio B&B is located in a humid tropical environment. There are many bugs and insects that we share our environment with. We recommend that you bring bug spray and where long pants/sleeves at night time. All our rooms are screened, but bugs do get in. Ants will appear quickly if you leave food out. You do not need to worry about Malaria or Dengue when visiting our area.
Bijagua is located in the valley between Volcano Miravalles and Volcano Tenorio. The weather is influenced by the Caribbean and can quickly change. We experience over 4000mm of rainfall a year, you can’t have the rainforest without rain! Pack a rain jacket and embrace the warm tropical rain!
You can visit Casitas Tenorio year round. The weather is great, we do get lots of rain here. We are in the rainforest! The driest months are March and April and August through to October.
Yes! Each day, we serve breakfast in our open air lounge and dining area everyday from 7.30am. It’s an area we’ve designed for guests to breakfast while watching over our garden. We pride ourselves on offering homemade and wholesome breakfasts using as many ingredients from our farm and local area including freshly grown organic fruits, our homemade bread, butter, jam and cheese. freshly laid eggs, and fresh cows milk.
We currently don’t offer a dinner/lunch service at Casitas Tenorio. We however have the menus of local restaurants and you can order takeaway to Casitas Tenorio B&B and our local driver will deliver your meal to your casita for $10! There are plates and a fridge/microwave in the room so you can also prepare yourself something or reheat something.
We have received really positive feedback from guests about their experience at Casitas Tenorio. You can also visit our page on TripAdvisor and google maps to read some comments of past guests at Casitas Tenorio.
Yes! We have accepted volunteers who have worked at Casitas Tenorio and in the local community. Do you have a particular skill or passion? Please contact us or visit our volunteering page to find our more information.
There are many ways in which you can give back to our local community. You may like to pack some supplies for the local schools or engage in volunteering. You can also eat in our local town and buy your supplies here, supporting other small businesses. You can make a donation to a specific group and also leave a tip for our staff.
Rural community tourism consists of planned touristic experiences which are integrated sustainably with the rural environment and developed by local citizen organizations for the benefit of the community.’ – ICT, UNDP and the Alliance for RCT, 2005.
For us, rural tourism means integrating our B&B with our farm to provide guests with an opportunity to see and participate in rural Costa Rican life. It’s about making tourism part of the community, rather than creating new communities to cater to tourists.
At Casitas Tenorio, we welcome all types of guests including guests with children. Our farm is a wonderful place for children to explore the outdoors and learn about nature and the tropical rainforest. Children can be involved in milking a cow, feeding the chickens and spotting wildlife. Our children also enjoy meeting and sharing time with children.
Casitas Tenorio is a wonderful place to celebrate your honeymoon. It’s peaceful and romantic and the casitas are perfect for honeymooners. You won’t be disappointed. We can even make some towel swans for your bed!
We welcome all types of travelers at Casitas Tenorio and do not discriminate. We have one room which is built to standards for people with disabilities, however it may be difficult to enjoy the full of extent of our gardens if you a mobility impaired. Please contact us in regards to your specific needs.
At Casitas Tenorio we do not discriminate based on race, religion or sexual orientation. We welcome all guests including lesbian, gay, bisexual and transgender travelers.
Yes! You must buy your tickets online. Tickets will no longer be sold at the park office. You can reserve up to three months in advance. Tickets can be purchased via the SINAC website. You need to make an account first and then purchase your tickets. We recommend doing this as soon as is feasible, as when we did a trial to purchase some tickets, the system took a long time to send the confirmation email to set up the profile. You need to make an account on the SINAC site and purchase your tickets here: Tickets are for timed entry- so you must select the time that you want to enter, and you can enter up for 40 mins after your allocated time. The time slots are from 8.00am-2.00pm. There are no refunds if you are late, or if the weather is rainy and the river is not blue.
Pip Kelly is the owner and manager of Casitas Tenorio. She has three daughters and is originally from Australia but now is also a proud Costa Rican citizen.
We recommend that you book directly with us on our webpage. You will be assured that no commission is paid to large companies and you are supporting a small business in rural Costa Rica. It’s safe and secure to book directly with us and you can contact us at anytime about your reservation requirements.
Bijagua is quintessentially Costa Rican – it’s not uncommon to see people using horses for transport through the town, and you can still buy a machete in the hardware store. As in any farming community, everyone in Bijagua relies on each other – we’re united by a great sense of pride in our community, and in the incredible forest that surrounds us.Bijagua is in a unique wildlife zone between Volcano Miravalles and Volcano Tenorio.
Bijagua has also been declared of being part of the ‘Water and Life’ (Agua y Paz) Biosphere Reserve by UNESCO. The reserve is comprised of eight core zones that are protected wildlife areas legally constituted and that are administered through the National System of Conservation Areas (SINAC).
We have a laundry service and will gladly wash and dry your clothes for $20 to wash and dry your clothes. Wach rooms also has a hanging rack, but it takes a while for things to dry in our climate.
There are many great places to eat in Bijagua. We recommend the Pizzeria El Barrigon, and La Chorza de Maiz. You can find all of these on TripAdvisor and also on the PDF map of Bijagua.
The Fiestas Bijagua are held annually in April the fiestas raise money for the local community and include a traditional horse ride, hose competition, rodeos and other traditional events in central Bijagua. They are a great spectacle and insight into Costa Rican culture!
Unfortunately we are unable to accept pets at Casitas Tenorio B&B. It simply does not work as we have two dogs onsite and we have had some terrible experiences with pets in our rooms. We are so sorry.
Wifi is available in the open air lounge and dining area, but not in the rooms. It’s perfect for switching off and truly unwinding, but just connected enough to keep in touch when it suits you. We want you to have a digital detox while you are here! You can come to the common area and get connected to the WIFI.
Absotutely you should! We have helped celebrate honey moons, birthdays, anniversaries and other important celebrations! We have hosted a few weddings too!
Our online calendar is ‘up to date’ and ‘live’. It changes as soon as someone makes or modifies a reservation. What we have found is that lots of changes happen! If the dates that you require are not available, we encourage you to please check the calendar again in the future as you may just become lucky and the dates you require may just open up! You can also e-mail us to be on a waiting list for specific date and make sure you check out “Mi Casa es Su Casa” our guest house.
You can ride the public bus or come in a private shuttle. Please contact us for further information.
If you have the budget- absolutely! It gives you freedom and also is more time and cost efficient! We recommend Adobe Car Rentals, mention you are staying with us and they can provide a discount!
We are proud members of Pack for a Purpose, an initiative that allows travelers like you to make a lasting impact in the community at your travel destination. If you save just a few kilograms of space in your suitcase and take supplies for area schools or medical clinics in need, you’ll make a priceless impact in the lives of our local children and families. We support local schools and the local medical clinic. Many families are unable to purchase all the supplies needed for their children to attend school, and many of the local schools are under resourced. Your donations are greatly appreciated.
The tapir is an endangered animal that lives in the rainforest near Casitas Tenorio. Having said that we have had these animals visit to come and eat guavas when they are ripe. They are nocturnal and its very difficult (almost impossible) to spot one at Casitas Tenorio B&B.
We are located closer to the airport in Libera than in Alajuela. Having said that if you need to fly into Alajuela there is no problem!
Please please please keep checking back! People cancel frequently and be sure to check if our guest house has availability
Yes! Please contact us and we will contact you if your dates become free- but it’s even better to keep checking online as people can cancel at anytime.
We can host up to 5 people in our Casitas and up to 12 in our guest house
Yes! Please look at our guest house
Unfortunately we can not add any extra beds to our rooms. We can add a ‘pack and play’ crib for babies.
You can not pay via card, but cash is preferred as we have to pay commission on card payments.
Online reviews help others know about your experience and can help our small business so much, helping the local community and keeping people in jobs. Please please PLEASE leave us a review online!
Of course! Stay as long as you need! In fact you can stay in our guest house for an extended period. We have rented it for a month at a time!
You can make a donation in cash or paypal. you can bring supplies. We support the local schools, the soccer school and senior citizens home. We also support a community member with a disability.
Amy is a child in our community with a disability. We sell jam her mother makes to help raise fund for medication, supplies and travel to their appointments.
Ask us! Get involved and do the farm tour and have a conversation with your hosts!
he B Corp Certification measures a company’s entire social and environmental impact and certified B Corporations are leaders in the global movement for an inclusive, equitable, and regenerative economy. Read more about our experience here. We envision a global economy that uses business as a force for good. This economy is comprised of a new type of corporation – the B Corporation – which is purpose-driven and creates benefit for all stakeholders, not just shareholders. As a Certified B Corporation we believe: • That we must be the change we seek in the world. • That all business ought to be conducted as if people and place mattered. • That, through their products, practices, and profits, businesses should aspire to do no harm and benefit all. • To do so requires that we act with the understanding that we are each dependent upon another and thus responsible for each other and future generations.
Yes Yes YES! he B Corp Certification measures a company’s entire social and environmental impact and certified B Corporations are leaders in the global movement for an inclusive, equitable, and regenerative economy. Read more about our experience here. We envision a global economy that uses business as a force for good. This economy is comprised of a new type of corporation – the B Corporation – which is purpose-driven and creates benefit for all stakeholders, not just shareholders. As a Certified B Corporation we believe: • That we must be the change we seek in the world. • That all business ought to be conducted as if people and place mattered. • That, through their products, practices, and profits, businesses should aspire to do no harm and benefit all. • To do so requires that we act with the understanding that we are each dependent upon another and thus responsible for each other and future generations.
Here at Casitas Tenorio B&B we prove that sustainable tourism can flourish. We work to make a positive impact at our property, and in the community beyond, to preserve our environment and culture for future generations. We seek to be the change that we want to see in the world and to constantly reflect on our practices. We do our best to reduce, reuse and recycle throughout our business. We are currently engaged in the Certificate for Sustainable Tourism (CST) program and the Blue Flag (Bandera Azul) program. We are a certified B Corporation.
Yes! We love people who come back! Specials For Repeat Guests: 20% All Reservations! We gladly offer our repeat guests a 20% discount. Please pay in cash and use the PROMO CODE: AMIGOS to claim your discount.
Cancellations made more than 30 days prior to check in date are fully refundable Cancellations 15 to 29 days prior to check are 50% refundable Cancellations 14 days or less prior to check-in are non-refundable There are no refunds for early check-outs or no shows Payments to be made in cash on arrival Children aged 0-4 sleep for free. Children 5-12 years, $15 per night (+taxes). Children over 12 years, $25 per night (+taxes).
You will need to contact us directly and we will cancel your reservation and send an email confirmation.
We can take pre-payment if you require it. Otherwise we do not make any changes until you arrive. We keep a card on file but do not make any charges until check in.
No, we don’t! But there is a local swimming pool in the area and you can swim in Rio Celeste outside the national park near the bridge.
Yes! We have a trail that you can walk around at your leisure. Look up into the trees and you might even see a sloth or a monkey!
We speak English and Spanish and some French!
Absolutely you should! If you feel our staff did a good job during your stay, please leave a tip at the reception area or give a direct tip to our staff. It means a lot to them and a few dollars for you means a lots for them.
You can swim in the local swimming pool “Las Mandarinas” (on google maps). You can also swim at the bridge outside the national park near Rio Celeste.
The closet hot springs are at Rio Perdido. You can also make a day trip to La Fortuna to visit hot springs.
The closet zip lining is at Rio Perdido. You can also make a day trip to La Fortuna to visit hot springs.
Yes you can! We are also in a great location to visit Caño Negro, La Fortuna or Palo verde for a day trip.
Please please PLEASE have a conversation with our staff. We love sharing with our guests! It will make your trip more meaningful and will change your life!
Talk to us! Ask questions! Make observations. Reflect! Get involved!
“Bii-HUG-Wa’! Ask a local and practice!
Yes! Please let us know ahead of time so we can make a note on your reservation and we can have it ready in the room for you!
We have hairdryers in the reception area that you can borrow.
Our rooms have a microwave, fridge, cutlery. We don’t encourage cooking, but if you really need to make something simple, we have a camling stove you can borrow.
We can make breakfast at 7am but any earlier than that we will provide you with a breakfast box.
We have a night guard onsite and he will show you to your room and we will complete the check in the following morning.
We recommend that you don’t drive at night time as there might be animals on the road and it is hard to see upcoming hazards. If you need to do so there is no problems, we just ask you to take care and drive slowly.
Please connect with us: +506 84399084 Whatsapp is really popular in Costa Rica. Most tourism businesses will use it to communicate. Download the App and add our number.
We prefer $US as our rates are in US dollars.
Yes there is an ATM at the Banco Nacional Branch which is next to the police station!
Currently it is about 3.000colones to travel into town. We can call you a taxi.
About $60 per round trip. We can call and arrange for you.
You can swim in the river outside the national park, at a public space next to the bridge. You can not swim inside the national park.
The nearest hospital is in Upala we have a clinic in Bijagua and a private Dr.
YES!! hahaha! So many people ask Nana where she is from! She is a proud COsta Rican!
Please leave a review on Trip Advisor and Google! It really helps us!
My Tan Feet Two Weeks in Costa Rica Pura Vida Moms
We operate the farm tour everyday at 7am. You do not need to book, just show up at the reception area.
We operate the farm tour everyday at 7am. You do not need to book, just show up at the reception area.
You must buy tickets to the national park online. You must book the cooking class before arrival. We recommend to prebook tours at Jungle Life too online. You can book night tours and tubbing, when you arrive.
Tubbing Cooking Class Jungle Life Frog’s Paradise with Tio Miguel Chocolate Tour Hanging bridges at Heliconias Lodge.
This class is held in a local house and gives a brilliant insight into local culture and customs.
Yes! Please tell us if you are coming alone. We are here to welcome you and support you and ensure that you have a great time and never at any time feel alone.
Yes! Please tell us un advance what your dietary requirements are and we will make our best effort to meet them.
We have two lovely dogs onsite. Their names are Dingo and Canela (cinnamon). They are great with guests.
We serve breakfast at 7.30am after the farm tour. If you need an earlier breakfast we can serve it at 7am or provide a breakfast box.
Check in 2.00pm Check out 11am You can arrive earlier and we can store your luggage.
Yes, we can store your luggage if you arrive early or if you want to do an activity and return for your luggage later on.
Yes, we can help you plan your stay and help you make reservations! We want you to have the best stay possible and it would be a pleasure to assist you!
We have worked on many community projects over many years at Casitas Tenorio We have delivered environmental education programs to groups and schools We developed and delivered a school holiday camp ‘Camp Green’ for local school students We are members of our local development association We are members of our local chamber of tourism We have worked with the local schools and Old people’s home to provide day trips to Casitas Tenorio. Casitas Tenorio engages in the ‘”Quiet Neighbour attitude” we don’t have any unnecessary noise, music, engines, lighting etc We provide our guests information about activities in the area We are members of our local road committee We have delivered English courses classes in the village We have helped schools, youth group and old people’s home with donations We have coordinated volunteer groups of university students and high school students to work on development projects in our community We have worked with local groups including the local development association and the municipality on various projects We have provided training and guidance to locals with tourism businesses We hire local staff from our community as full time workers as contractors We ask our guests for cooperation in reducing water use of unnecessary sheet or towel washing. We provide local community members with employment and training. We pay our employees according to the local award (including overtime) and provide insurance We support our employees to participate in training course and university studies We are committed to the values of rural tourism We support and promote the use or local tour operators and destinations Support local artists with the murals and paintings in each Casita We are a founding member of the Costa Rican Chamber for Rural Tourism (CANTURUAL) We hire local guides to provide tours of the area Our staff have participated in Rainforest Alliance training programs
At some times during the year it might be possible to arrange a visit to the school if you are to make a donation. We would need time in advance to contact the school and see if it is possible.
We visit the farm explain what we do with the animals. You will be able to see the chickens, collect the eggs and even have a go at milkig the cow!
Mi Casa es Su Casa is our guest house that can accommodate up to 12 guests. Check it out:
Casitas means “Small house” or cottage in Spanish. It refers to our bungalow/ cottage style rooms.
This is our onsite souvenir shop with products made locally and within Costa Rica. Need something to remember us by? Or something to inspire your friends and family to visit? The Sloth Souvenirs gift shop stocks products handmade locally with lots of love. Every dollar you spend here goes directly to the artist whose work you buy. We are so lucky to be surrounded by so many talented craftspeople and artists
You can see our current rates by clicking on the ‘book now’ button on our website.
Our daily farm tour Walking our trail Tenorio Volcano National Park Jungle Life Tour Chocolate Tour Hanging Bridge Heliconias Swimming at local swimming pool Cooking Class Towel folding class
Yes! All rooms have: Fridge Microwave Coffee Maker Plates / Cutlery
Nana (Adriana Chacon) is our famous manager. She lives onsite with her husband Jeff and daughter Cami. She is famous- check the review online!
The closes rafting and floating trips are available in Cañas about 45 mins away.
Yes! Just let us know in advance and we can make arrangements to decorate the room, leave a special note and even order a cake and sing! We love making our guests feel special.
You can contact Morpho Vans or Bijagua Rainforest tours to arrange private transfers.
We can help you contact local guides, especially bird watching guides. Please contact us before you check in.
Casitas Tenorio B&B opened in 2007 and Pip Kelly has been the owner and manager since then!
We don’t have mosquito nets in our rooms. All windows have screens on them.
We have a rotating breakfast. One day we serve a traditional Costa Rican breakfast- Gallo Pinto with homemade cheese nad tortialls. The following day we serve our homemade bread and jam with eggs and then we have pancakes. Each day we serve fresh juice, fresh fruits, tea and of course delicious Costa Rican coffee.